Managed Services

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Our managed service packages are designed for you to get the most out of your Salesforce investment.

We always make sure that our managed Support engagements are tailored to you and your needs and work closely with you to make sure you get the most value from your Salesforce. We will keep you informed about what’s coming in the Salesforce releases and help you to identify areas where you could look to improve your set up or take advantage of some functionality that you may not be aware of.

  

If you’re already set up with Salesforce.com but have reached a plateau, talk to us to see what we can do to bring you ahead of the competition. Don’t make the mistake of thinking there’s nowhere left for you to go, nothing more that you can improve. We’ve transcended limits time and time again ensuring that you have:


  • Peace of mind
  • A single point of service
  • Optimised productivity
  • Advancement of the new technologies in the cloud


NB: Clients get access to services for the entire Salesforce product range, including: Sales Cloud, Service Cloud, Community Cloud, Analytics, Applications, and Pardot. It’s up to you where and how you use your hours in your chosen managed service package. 

Change Enablement & Adaptation

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With our change enablement package, you can concentrate on growing your business.

When implementing a new Salesforce Product there is always the potential risk of low adoption rates. Moving to Salesforce presents a whole new way of looking at your customers. Your organisation needs to ensure that there is a clear and structured process to change management to ensure organisation-wide adoption of the new technologies. At Buildsimple, no matter what stage you are at on your journey with Salesforce, we will work with you to understand the obstacles to Salesforce adoption and help you change your working culture in line with the cloud.


Whether you are looking for greater insight into the usage and adoption rates of your technology, or need help understanding how your end users interact with Salesforce, at Buildsimple we will work with you to be successful with Salesforce change management by ensuring you: 

  

  • Utilise your technology
  • Support your technology
  • Understand your users
  • Data driven insights

UX Strategy and Implementations

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We know where to get creative and where to use common design patterns.

Most of us spend 5+ hours online every day using a myriad of devices with screens that require near exclusive attention where over 1 trillion web pages and millions of mobile apps are competing for our time. People don’t always remember information presented, but they do remember what they feel. It takes as little as 0.5 seconds for visitors to decide whether they are interested in a website or not, so be clear with what you want users to do. That's why we build a nice responsive design then just a responsive design.


We combine strategy, design, and technology by creating solutions that support businesses and engage users. We analyse current processes comprehensively and suggest changes if they are necessary or possible from the point of view of efficiency / economics / ergonomics / technologies available. Then we design and build the tools to deliver the best quality products. And we make sure that:


  • Design should focus on an experience
  • On simplicity and clarity
  • Contents are delivered fast
  • Design Mockups matches the user expectations 

Salesforce Implementation

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Get started using Salesforce fast and effectively with the our help.

Salesforce can be a powerful tool but first you’ll need to establish some great business processes and translate them in to the system. We’ve worked on hundreds of Salesforce solutions ranging from basic CRM systems to highly bespoke pieces of software built on the App Cloud platform and system integrations.


Whether you are looking to implement Sales Cloud, Service Cloud or anyother Salesforce products, we can have your Salesforce organisation up and running in a matter of days. Our experienced and certified Salesforce Consultant will help you:


  • Understand and map out your business processes
  • Ensure Salesforce best practices are implemented
  • See areas for improved efficiency and enhanced productivity
  • Plan your goals, phases and steps to success
  • Measure your performance with dashboards and reports

Salesforce Health Check

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Help keep your org(s) fit and fine.

Everyone & everything needs a check up every now and then, and in this case, it’s your Salesforce Org. A Health Check looks at the functional & technical components of your Org, our experienced consultants will complete an assessment of your system, to diagnose and pinpoint issues with your current Salesforce Org.


With a Health Check we can work with you to discuss your current installation and create a development plan to help you get back on track. Our functional and technical assesment will highlight areas and processes that can be improved which result in dramatic increases in productivity and improvements to business procedures.

Integration Services

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Make your Salesforce CRM talk seamlessly with other systems.

Our integration approach starts with your business needs, then we work across your current infrastructure or make technology recommendations based on your unique requirements. We have deep expertise designing integration architectures and building hooks across cloud and legacy business systems. We always focus on ensuring data is kept to the highest standard and moves successfully across your infrastructure.


If you’re on the hunt for a more cost-effective, reliable infrastructure platform that can handle various usage spikes and meet security and compliance requirements. But you’re not sure about the cloud and don’t want to invest in hardware. Our cloud, security, and operations architects can help you develop an efficient cloud platform that meets the demands of your users and applications—and dissolves any of your cloud concerns.